🔁 Returns
Due to the personal nature of our products, we cannot accept returns on opened or used items. Your safety and hygiene are our top priority.

However, we gladly accept returns or replacements if:

The item is damaged, defective, or the wrong product was sent

The item is unopened, unused, and in original packaging

You contact us within 7 days of receiving your order

To initiate a return, please contact our customer service team at bubblexpartner@gmail.com. Be sure to include:

Your order number:
Clear photos of the item and packaging:
Reason for the return:

💳 Refunds
If your return is approved, a replacement, store credit, or refund will be issued depending on the situation.

Refunds will be processed to your original payment method

Refund time: 5–10 business days

If paid via e-wallet or bank transfer, we may request your details for manual processing

🚚 Return Shipping
Return shipping costs are the responsibility of the customer, unless the item was faulty or incorrect

We recommend using a trackable courier service

📦 Packaging & Privacy
All packages are shipped in plain, unbranded packaging to protect your privacy. The contents are never listed on the outside of the package.
📍 Important Notes (Southeast Asia)
Please check your country’s regulations regarding adult products. We are not responsible for any customs delays, inspections, or rejections.

We currently do not operate a physical retail store

For bulk or wholesale orders, please contact us directly via customer support